Bosch Dishwasher Rotors Seized

I’ve been called out to look at a Bosch dishwasher in Ion subdivision here in Mount Pleasant.

As usual my client has already been through all the YouTube videos for the E 25 error on her Bosch dishwasher.

They even cleaned the filter area which is the first thing that Bosch advises.

However, I went a step further and removed the plug that isolates the rotors so that I could verify that the rotors on the pump are spinning properly.

There I found the issue, the pump motor was seized up.
The impeller would not move, but after a little push it began to move freely.

Then I ran a test cycle to see if it was draining properly, everything was fine.

That’s what the E 25 error code means is that either the filter is stopped up or the drain pump impeller is stuck on something or it can actually be the drain pump itself going bad.

This client had been out of town for a few weeks and the dishwasher had not been used and it may have been just enough down time for the bearings in the impeller to get stuck. I advised the client to just use it like normally and I she shouldn’t have any issues.

If you’re having similar issues with your Bosch Dishwasher, please give us a call at 943 568 5936, we’ll be glad to help!